Service Excellence Awards

Group of four Depot staff, including a smiling man with a turban and gray beard, embracing in a huddle outside a building with glass doors and a wooden wall.

Service Excellence

2025 Nominees Announced!

Thank you to over 1,100 Albertan customers who nominated their local Depot! Results are being reviewed and award recipients will be announced in the fall.

The Service Excellence award is one of several annual industry award categories. Each year, the Depot Industry recognizes Depots who have gone above and beyond for their customers and who have performed admirably in their duties. The ABDA accepted nominations for the Trevor Nickel Service Excellence Award from the Albertans who know their Depots best: you! The Service Excellence Award considers a Depot’s performance in the following areas:

  1. Staff & Facility Experience

  2. Communication & Transparency

  3. Accessibility & Convenience

  4. Value for Time

List of Alberta Depot Service Excellence Awards nominees for 2025, with a gold and purple color theme, including names of various bottle depot locations and a decorative logo in the top right corner.

Who was Trevor Nickel?

In January 2017, the Alberta Bottle Depot Association experienced a massive loss with the passing of ABDA President, Trevor Nickel. In Trevor's tenure leading the ABDA, he brought a spirit of improvement to everything he did. In memory of that commitment to raising the bar, the ABDA Service Excellence Awards have been renamed to the Trevor Nickel Service Excellence Awards in his honor. We cannot wait to hear how Depots are continuing to improve and advance the industry over the upcoming year.